FAQs

How long is my Zyliss product guaranteed for?

We are confident that our products are manufactured to the highest quality and we therefore offer a 5 year guarantee on all Zyliss products. (This excludes products with batteries, e.g. Digital Timer, which has a 2 year guarantee.)

If the product shows any signs of defect when used as it is intended, please return it postage
pre-paid, together with the relevant purchase receipt to:
DKB Household UK
Bridge house
Eelmoor Road
Farnborough, Hants
GU14 7UE
United Kingdom

Can I put my Zyliss products in the dishwasher?

All Zyliss products are dishwasher safe unless otherwise stated. However, we do recommend hand-washing components with blades to maintain sharpness.

Are Zyliss products made from materials that are food safe?

A careful test is made before manufacturing a Zyliss product to determine which of the various types of plastic have the most suitable properties to give the unit the longest possible service life if treated properly. All materials used by Zyliss are unaffected by foodstuffs and free from cadmium.

Are Zyliss products packaged in recycle-friendly packaging?

We recommended on our packaging that all parts of the pack are recycled.

Have Zyliss products won any awards?

Various Zyliss products have won the prestigious Red Dot Award, including: Ice Cream Scoop, Gourmet Mandoline, Duo Cheese Grater, Rotary Cheese Grater, Tomato Peeler, Pizza & Pastry Cutter and Smart Touch Salad Spinner.

What is the Red Dot Award?

Red Dot stands for belonging to the best in design and business. Excellent design is selected by competent expert juries in the areas of product design, communication design, and design concepts. The accolade of the Red Dot Design Award, the 'Red Dot', is an internationally recognised quality label for excellent design.

At what temperature are my silicone tools heat resistant?

All silicone utensils are heat resistant to 200C.

At what temperature are my nylon tools heat resistant?

All nylon utensils are heat resistant to 200C.