Shipping

Ordering Information

Shipping Policy

Free Shipping 0n 0rders 0ver $35
($35 goods value)*

*Offer excludes shipping to Alaska, Hawaii and Puerto Rico

  • All orders will ship within 2 business days after you have completed your online order
  • All shipping service pricing will be presented at checkout
  • Zyliss ships to the lower 48 United States without expedited service
  • Shipping to Alaska, Hawaii and Puerto Rico are available with expedited service
  • Orders placed on Friday through Sunday will be processed the following Monday and will ship by Wednesday

Order Tracking

  • Tracking information will be provided via email when your order ships
  • You may also check the status of your order and find tracking information by logging into your account here.
  • Visit our Contact Us page with any questions

Sales Tax

Zyliss will collect and remit sales tax for all customers who reside in California. Sales tax is based on the location of the shipping address.

Privacy/Security

Please see our privacy policy here

Returns

Please visit our returns page here

For all other inquires please contact Customer Service here

Shipping Options

US Mail, powered by Stamps.com

  • Available for all non-expedited orders weighing less than 12oz
    -The weight of each product can be found on the product detail page (not including shipping materials)
    -The USPS shipping method is determined by the weight of the final carton (weight of the item plus weight of shipping materials)
  • An email with tracking information will be sent to you when your package ships
  • Packages arrive within 5 business days (includes Saturday delivery) after you receive the tracking email(transit time is based on proximity to the Zyliss shipping point in Southern California)
  • Only US Mail orders are available to ship to PO boxes

FedEx Ground

  • This will be the default service for all orders 1 pound and above
  • An email with tracking information will be sent to you when your package ships
  • Packages will arrive within 7 business days (no Saturday delivery) after you receive the tracking email (transit time is based on proximity to the Zyliss shipping point in Southern California)

FedEx Expedited Shipping

  • FedEx Express Saver (3 business day transit time)
  • FedEx 2-Day (2 business day transit time)
  • FedEx Standard Overnight (1 business day transit time, should arrive prior to 3pm)
    - The price of expedited services will be presented at checkout