We at DKB Household are confident that our products are manufactured to the highest quality and want to ensure our customers are always satisfied. We offer a 5-year guarantee on our products with the exception of our battery-operated products, which have a 2-year guarantee.

If any of your Zyliss products show signs of defect when used as intended, please email us at customercare@dkbrands.us to determine if your item is covered under warranty.

Please include:

  • A photo of your item
  • Your full name
  • Your full physical mailing address
  • How long you have had the item
  • A brief description of the defect

If we determine your item is covered under warranty, a replacement will be sent. In the event the item has been discontinued, we will send a similar item of the same value.