Ordering Information

Shipping Policy

Free Shipping On Orders Over $35*
($35 goods value)

*Offer excludes shipping to Alaska, Hawaii and Puerto Rico

  • All orders will ship within 2 business days after you have completed your online order.
  • All shipping service pricing will be presented at checkout.
  • Zyliss ships to the lower 48 United States without expedited service.
  • Shipping to Alaska, Hawaii and Puerto Rico are available with expedited service.
  • Orders placed before 10am Monday – Friday will ship the same business day.
  • Orders placed after 10am on Friday and throughout the weekend will ship the following business day.

Order Tracking

  • Tracking information will be provided via email when your order ships
  • You may also check the status of your order and find tracking information by logging into your account here.
  • Visit our Contact Us page with any questions

Sales Tax

Zyliss will collect and remit sales tax for all customers who reside in California. Sales tax is based on the location of the shipping address.


Please see our privacy policy here


Please visit our returns page here

For all other inquires please contact Customer Service here

Shipping Options

US Mail, powered by Stamps.com

  • Available for all non-expedited orders weighing less than 12oz
    -The weight of each product can be found on the product detail page (not including shipping materials)
    -The USPS shipping method is determined by the weight of the final carton (weight of the item plus weight of shipping materials)
  • An email with tracking information will be sent to you when your package ships
  • Packages arrive within 5 business days (includes Saturday delivery) after you receive the tracking email(transit time is based on proximity to the Zyliss shipping point in Southern California)
  • Only US Mail orders are available to ship to PO boxes

FedEx Expedited Shipping

  • FedEx 2-Day (2 business day transit time)